Neu’s Parts & Service Department

Broken tool? Don’t wait. Bring it in for repair!

Neu’s Factory Authorized Service department is here to keep your Tools on the Go! Bring in your tool to Neu’s Service Department for a Repair Quote from one of our skilled technicians.

About

Neu’s Factory Authorized Service department is here to keep your Tools on the Go! Please bring in your tool to Neu’s Service Department for a Repair Quote from one of our skilled technicians.

Neu’s Service department originated in the early 1980s with just one man behind the counter. Since then, the department has continued to grow, broadening our spectrum of brands and repairs. The department has now grown to contain four certified, skilled technicians to get the job done.

We are proudly known to have one of the fastest known repair turnaround times in the local area. We make this possible by having technicians on-site during all regular store hours.

Our technicians work hard to gain the certifications and authorizations needed to service your favorite brands, such as Stihl, Honda, Milwaukee Tool, DeWalt, Hustler & many more! (See the list at the bottom of page)

What to know before heading in:

Here are a few tips to make your trip to the Parts & Service department as efficient as possible.

Model Information
Know the Brand, Model, and Serial # of your tool. This will help the technicians know exactly what they are working with, and which parts are compatible.
Warranty Information
Bring along any warranty information, receipt, proof of purchase.
- Did you buy your tool from Neu’s?
Repair Needed
Try to have a general idea as to what is wrong with your tool. This way the technicians can focus in on the problem right away.
Price Cap
Have an idea as to how much you are willing to spend on your repair.

Pneumatic Tools
Starting at
$48 per hour
$15 ESTIMATE FEE

Electric Tools
Starting at
$58 per hour
$25 ESTIMATE FEE

Outdoor Power Equipment
Starting at
$85 per hour
$25 ESTIMATE FEE

Hustler Mowers
Starting at
$85 per hour
$40 ESTIMATE FEE

Pricing Information

Each Service or Repair is different. Some require more hours of labor, whereas some require more substantial parts. Therefore, each situation is different and can vary in cost.

The prices shown are the starting hourly labor rates on these specific categories of tools. Along with the labor charge, your tool may need new parts – which can add to the cost. There are also estimation fees that can be incurred before starting the labor process.

Have a general idea as to how much you are willing to spend on your repair service, so we can ensure that you and the technician are on the same page.